We are seeking an eCommerce Specialist to improve the digital presence in the online reseller ecosystem by creating consumer-facing content, managing the selection of products available on various websites to protect the brand and non-online channel, performing analysis and generating actionable reporting.
Principais responsabilidades
- Work cross-functionally with distribution and e-commerce team to ensure flawless execution of online content and enhancements, and help drive the ecommerce road map forward;
- Develop innovative processes to efficiently create B2C/B2B2C targeted content from a variety of internal and external sources;
- Handle daily operational activities and requests from multiple business and marketing units that impact sales on e-commerce platforms;
- Coordinate the involvement of tech support, content writers, management, marketing team and other company personnel to meet account performance objectives and consumer expectations;
- Maintain intelligence between eCommerce and distribution partner as well as manage sales strategy such as promotion and advertising;
- Develop customer insights to use to improve the e-commerce business;
- Find customer insights in e-commerce data to share with product marketing to improve products and/or sales in all channels;
- Provide detailed reporting on product trends, competitor trends with actionable data to support business development decision making processes;
- Perform other duties as assigned.
Perfil desejado
- Analytical and sense for attention to detail;
- Strong writing skills;
- Self-motivated and comfortable in dynamic fast moving organization;
- 2/3 years of work experience in E-Commerce and CRM;
- Must be familiar with reporting and sales metrics (Magento/Dynamics);
- Exceptional interpersonal and communication skills; ability to navigate a cross-functional environment, positive attitude;
- Strong knowledge of Microsoft suite of products (Office/ Excel/ PowerPoint);
- Marketing experience, knowledge in photography, photo & video editing, HTML, and WordPress are plus.
Benefícios adicionais
A good opportunity to development your knowledge.