German Advisor for a leading credit card provider

Description

Independent processing of incoming telephone and written customer inquiries;

Advice of existing and new customers on product offerings of the client;

Telephone and written order acceptance and processing;

Documentation and maintenance of the customer database;

Complaint treatments.

Profile

Financial services industry experience;

At least 1 year of customer service experience Business-to-business (B2B);

telemarketing experience High customer and service orientation;

Rational and analytical thinking Excellent level of spoken + written German;

Ability to multi-task Secure PC handling and high technical affinity.

Job Offer

A good opportunity for your professional development.