Porto
Sodexo was founded by Pierre Bellon in 1966 in Marseilles, France and is today the world leader in Quality of Life Services. The company operates in 80 countries with 427,000 employees who share the same passion for service being the 19th largest employer worldwide. Sodexo is currently implementing a Shared Services Center in Porto that will support several countries across Europe with the processes of Record to Report, Order to Cash, Purchase to Pay, Master Data, Training & Continuous Improvement, among others. This is a fast-paced multinational environment with a permanent growth and a lot of challenges, giving you the opportunity to join one of the world’s top rated companies. We are searching for ambitious and skilled professionals with the goal to work according to the best practices and to be part of such an ambitious project.
You will be responsible for:
- Help the team achieve their production goals, for improving the efficiency of the production team and ensure that all aspects of the production process are respected
- Coordinate operations for designated process and team
- Deliver on agreed KPIs escalate when case and implement corrective actions plans
- Present performance indicators in operational reviews, analyse data & trends implement continuous improvement initiatives
- Ensure that O2C process Maps and SOP’s are followed and process controls are in place
- Follow HR best practices in terms of people retention, performance assessment, motivation and talent development
- Perform individual performance reviews with the team members
- Develop action plans, coaching and mentoring team members, developing talent, organizing career path meeting with team members
- Owning and facilitating team meetings for better process performance and enhancement of team skills
- Facilitating issues resolution not only within team, but also inter-team and cross functional
- Ensure all team members are aware of KPI’s for agrees deliverables and of current & expected performance.
What you'll need to Succeed:
- Bachelor's Degree in Finance/Accountancy/ Business;
- Fluency in English;
- Order to Cash experience or experience of working in a finance environment;
- management experience;
- Experience in use of Office applications and ERP system application (SAP preferred);
- Ability to work under pressure;
- Detail oriented, professional attitude, reliable person;
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